Learning Center

Advocacy-First Billing: How to Use Automation and AI to Boost Empathy and Outcomes

Includes a Live Web Event on 08/12/2026 at 1:00 PM (EDT)

  • Register
    • Individual Member - Free!
    • Non-Member - Free!
    • Business Partner - Free!
    • Tier Plus - Free!
    • Associate Team Member - Free!
    • Tier 1 - Free!

The webinar is sponsored by Waystar.

Speaker: Katie Onorato, Solution Strategist, Waystar

Siloed transactions and workflows can’t handle rising patient costs, staff burnout, and changing regulations — but automation and AI can. When applied correctly, advanced automation and AI can improve patient advocacy, staff satisfaction, and financial outcomes all at once.  

In this session, we’ll discuss a proven, step-by-step plan to create a connected, proactive financial ecosystem for a positive patient experience.  

Walk away knowing how to: 

  • Eliminate human bias at the desk 
  • Provide staff time for high-touch, empathetic counselling 
  • Standardize routine tasks with low-friction strategies 
  • Track proactive milestones to create a full picture of progress 

This NAHAM webinar provides one (1) NAHAM-approved contact hour.

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Advocacy-first billing: How to use automation and AI to boost empathy and outcomes
08/12/2026 at 1:00 PM (EDT)  |  60 minutes  |  Attendance Required
08/12/2026 at 1:00 PM (EDT)  |  60 minutes  |  Attendance Required
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Live Viewing: 1.00 credit and certificate available
Live Viewing: 1.00 credit and certificate available