Join NAHAM for the fourth and final installment in the NAHAM New Member Networking Series focusing on NAHAM Educational offerings. Join NAHAM live on October 21 to learn about NAHAM's education and educational benefits for members. After the brief presentation, attendees will break up into breakout rooms to network. Whether you’re looking to connect, learn, or get involved, this series is your gateway to a thriving network. Don’t miss the chance to start building relationships that matter!

Please note this session will not be recorded or available after the conclusion of the webinar.

Join NAHAM for the third installment in the NAHAM New Member Networking Series focusing on NAHAM Certifications. Join NAHAM live on July 22 to learn about the CHAA and CHAM Certifications. After the brief presentation, attendees will break up into breakout rooms to network. Whether you’re looking to connect, learn, or get involved, this series is your gateway to a thriving network. Don’t miss the chance to start building relationships that matter!

Please note this session will not be recorded or available after the conclusion of the webinar.

Join NAHAM quarterly to make the most of your membership benefits and make lasting connections in the community! Each of the sessions will cover distinct topics to allow you to learn more about NAHAM's offerings and connect with other members. Each session includes the following:

1. 20 minute presentation on a NAHAM-topic

2. 10 minute Q&A for attendees after the presentation

3. 25 minute breakout rooms for attendees to network. 

Session 1: NAHAM Systems
This session will include a presentation on utilizing the NAHAM website, NAHAM Learning Center, and Certification Central. After the presentation and Q&A, attendees will self-select breakout rooms consistent with the NAHAM region they reside in to network with each other.

Session 2: Volunteering with NAHAM
This session will provide an overview of volunteering with NAHAM including how to get involved and the types of volunteering activities. After the presentation and Q&A, attendees will self-select a breakout room that represents the volunteering opportunity they are most interested in to network.

Session 3: NAHAM Certifications
This session will cover NAHAM certifications, offering an overview of the benefits of certification, how to become certified and how to maintain your certification. After the presentation and Q&A, attendees will self-select a breakout room consistent with the region they reside in to discuss and network.

Session 4: NAHAM Education
This sessions will give a high level overview of NAHAM educational offerings and the discounts members receive. After the presentation and Q&A, attendees will self-select a breakout room consistent with the region they reside in to network.

Please note: these sessions are interactive Zoom meetings. To make the most of your attendance, we recommend joining with your camera on and the ability to unmute yourself. Sessions will not be recorded. 

The CHAA Preparation Short Course Two focuses on teaching pre-arrival and arrival skill sets including: scheduling, patient check-in, customer experience, information systems, patient and family experience. This half-day Short Course session will feature pre-recorded presentations followed by a live Q&A session with speakers after each presentation.

This NAHAM Short Course session will provide up to 5 contact hours.

The CHAA Preparation Short Course is designed to review key concepts covered in the Certified Healthcare Access Associate (CHAA) exam offered by NAHAM. Through a structured overview of key concepts, participants will strengthen their understanding of core topics related to Patient Access. Each half-day Short Course session will feature pre-recorded presentations followed by a live Q&A session with speakers after each presentation. Each short course includes the following: 

          1. 4 to 5 45-50 minute presentations on each topic.

          2. 10-15 minutes of live Q&A following each presentation.

          3. 30-minute break halfway through.

Registration for this course provides registration to Short Course One and Two on July 11 and July 18, respectively. Those who attend the live sessions will also be provided access to the presentation recordings once available following the live course dates. 

This NAHAM short course offers up to 9 contact hours. 

The CHAA Preparation Short Course One will focus on teaching Patient Access fundamentals including: revenue cycle, regulatory compliance, resource management, pre-registration and registration. This half-day Short Course session will feature pre-recorded presentations followed by a live Q&A session with speakers after each presentation.

This NAHAM Short Course session will provide up to 4 contact hours.

Join us for an insightful panel discussion focused on the evolving role of financial counseling within Patient Access. As healthcare costs continue to rise and patients face increasingly complex coverage and payment responsibilities, financial counselors play a critical role in ensuring transparency, affordability, and a positive patient experience. In this session, industry experts from Patient Access, revenue cycle, and financial counseling teams will share real-world strategies for engaging patients early, improving financial literacy, and streamlining workflows to reduce barriers to care.

This NAHAM webinar provides one (1) NAHAM-approved contact hour.

Speakers: 
Kobe Crossley, CHAM, CRCR, PAS Program Director, Banner Health
Tim Holland, Director of Branding & Business Development, The Wilshire Group

Join us for an engaging webinar introducing NAHAM’s first-ever Ambulatory AccessKeys, developed by the NAHAM Industry Standards Committee. This session will provide a comprehensive overview of each AccessKey, including how they are defined, measured, and calculated. Attendees will also be guided through the accompanying User Guide, which highlights best practices to support successful implementation and performance improvement. In addition, we will review the process for applying for the 2026 Ambulatory AccessKeys Awards. This interactive webinar encourages active participation, with opportunities for discussion, questions, and shared insights from peers.

This NAHAM webinar provides one (1) NAHAM-approved contact hour.

Speaker: Joemy Soto, Senior Manager, Learning & Organizational Development, Northwell Health

Practicing mindfulness techniques like focused breathing, body scans, or guided meditation exercises, help to foster healthy ways to manage stress, increasing focus and enhancing emotional resilience. Join Joemy Soto, Mindful Leader and Mindfulness facilitator, to learn more about the benefits of consistent Mindfulness Meditation and to acquire Mindfulness microskills and exercises that you can implement in your daily life to reduce stress, improve mental clarity and promote overall wellbeing.

This NAHAM webinar provides one (1) NAHAM-approved contact hour.

View the second installment of the NAHAM New Member Networking Series focusing on volunteering with NAHAM. You will learn about how to get involved and volunteer with NAHAM.

Please note that this NAHAM recording does not offer NAHAM-approved contact hours.