Engaging Front-Line Staff on Accountability with a Growth-Mindset
- Registration Closed
Already registered?
Log in now.
Speaker: Robin Garland, MHA, CHM
Addressing accountability starts on the front-line through Patient Access supervisors to promote higher quality, efficiency and effectiveness in their staff’s roles. Accountability should be recognized in having a growth mindset, encouraging oneself and each other through acknowledging oneself and promoting reliability in your organization. Our front-line leadership holds their staff accountable through encouraging staff to have a growth-mindset, encouraging communication and feedback through teamwork, and helping our front-line staff through self-awareness.
This NAHAM webinar provides one (1) NAHAM-approved contact hour.
Key:
Complete
Next
Failed
Available
Locked
Engaging Front-Line Staff on Accountability with a Growth-Mindset
11/12/2025 at 12:00 PM (EST) | 60 minutes | Attendance Required
11/12/2025 at 12:00 PM (EST) | 60 minutes | Attendance Required
Addressing accountability starts on the front-line through Patient Access supervisors to promote higher quality, efficiency and effectiveness in their staff’s roles. Accountability should be recognized in having a growth mindset, encouraging oneself and each other through acknowledging oneself and promoting reliability in your organization. Our front-line leadership holds their staff accountable through encouraging staff to have a growth-mindset, encouraging communication and feedback through teamwork, and helping our front-line staff through self-awareness.