Learning Center

Engaging Front-Line Staff on Accountability with a Growth-Mindset

Includes a Live Web Event on 11/12/2025 at 12:00 PM (EST)

  • Register
    • Early bird pricing available!
    • Individual Member - Free!
    • Non-Member - $25
    • Business Partner - Free!
    • Tier Plus - Free!
    • Associate Team Member - Free!
    • Tier 1 - Free!
    • Regular Price after 11/12/2025 12:00 PM
    • Individual Member - $20
    • Non-Member - $30
    • Business Partner - $20
    • Tier Plus - $16
    • Associate Team Member - $17
    • Tier 1 - $17

Addressing accountability starts on the front-line through Patient Access supervisors to promote higher quality, efficiency and effectiveness in their staff’s roles. Accountability should be recognized in having a growth mindset, encouraging oneself and each other through acknowledging oneself and promoting reliability in your organization. Our front-line leadership holds their staff accountable through encouraging staff to have a growth-mindset, encouraging communication and feedback through teamwork, and helping our front-line staff through self-awareness.

This NAHAM webinar provides one (1) NAHAM-approved contact hour.

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Engaging Front-Line Staff on Accountability with a Growth-Mindset
11/12/2025 at 12:00 PM (EST)  |  60 minutes  |  Attendance Required
11/12/2025 at 12:00 PM (EST)  |  60 minutes  |  Attendance Required Addressing accountability starts on the front-line through Patient Access supervisors to promote higher quality, efficiency and effectiveness in their staff’s roles. Accountability should be recognized in having a growth mindset, encouraging oneself and each other through acknowledging oneself and promoting reliability in your organization. Our front-line leadership holds their staff accountable through encouraging staff to have a growth-mindset, encouraging communication and feedback through teamwork, and helping our front-line staff through self-awareness.
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Certificate
1.00 credit  |  Certificate available
1.00 credit  |  Certificate available