Presented by: Kristin Settipane Rohr, BS, CHAM, CRCR | Director, PAS | Banner Health

Co-presenter: Tina Rodriguez | Senior Manager, PAS | Banner Health

Learn about our journey hitting rock bottom and re-building our team to be strong again. I transferred laterally to a new facility at the end of Covid, meanwhile all of the remaining long term leaders at my new facility left the organization. The employee survey was pointed to me directly and I was a 'bottom leader.' We worked to implement process changes, structure, engagement & fun. By being intentional with our actions, we have turned the results around and now have a highly engaged, high performing team. We will be vulnerable and will share how this was hard to overcome, but how we did it. 

Audience Level: Intermediate, Beginner

This provides one (1) NAHAM-approved contact hour.