Speaker(s):

Jeni Erikson, CHAM, Patient Access Sr. Director, Banner Health

Lynn Otani, Patient Access/PFS Consultant, Otani Consulting Group

Nick Rodammer, CHAA, CHAM, Patient Access Data Quality and Training Team, Augusta Health

Description:

Action without direction is wasted effort. Organizations succeed when they have a firm grasp on their internal metrics, but how can you know whether your standards match those of other organizations?

NAHAM's AccessKeys® are custom made to help Patient Access professionals evaluate and report their successes and identify opportunities for improvement. These non-arbitrary metrics help to define success compared to industry standards.

Come join us for this webinar hosted by the NAHAM Industry Standards committee who helps to review and establish industry best practices to learn about: 

• What do the AccessKeys measure? 
• What benefit do the AccessKeys provide? 
• How can my organization start to use these Keys?

This NAHAM webinar provides one (1) NAHAM-approved contact hour.