Imposter syndrome affects professionals across industries, but in healthcare, where high stakes and continuous learning are the norm, its impact can be particularly profound. This webinar will explore how imposter syndrome manifests in healthcare leadership, how it affects career growth and team dynamics, and the strategies individuals and organizations can use to combat it. Join us as we uncover the tools to reframe self-doubt, foster resilience, and create inclusive environments that empower leaders to thrive with authenticity.

Patient access and other front-line staff are key players in addressing SDOH and patient-centric care. This presentation will emphasize the importance of their roles and discuss how staff can support SDOH identification and communication.

With upcoming changes to HIPAA regulations and security requirements on the horizon, healthcare organizations must stay ahead to ensure compliance and avoid potential risks. This webinar is intended to provide the anticipated updates, their impact on healthcare operations, and best practices for preparation. Whether you're a healthcare provider, compliance officer, IT professional, or privacy expert, this webinar will equip you with the insights and strategies needed to navigate the evolving regulatory landscape with confidence.

The session will focus on insurance denials and how we at UTSW are working to decrease them. At UTSW, a process was established whereby the accounts filing order is examined one day after the patient’s appointment, with an emphasis on identifying improper filing orders and automated eligibility response issues not identified by the registration team. This process aims to send a clean claim and reduce the amount of denials returned to the hospital. We utilized additional staff, in-depth reports, and teamwork to create a winning formula.

The Virtual Congress featured three dynamic tracks—Pre-Encounter, Encounter, and Post-Encounter—designed to deliver expert-led panels, thought-provoking discussions, and actionable insights that you can apply directly to your work.