Join NAHAM for our New Member Networking Series, a quarterly series designed to welcome new members and help you make the most of your NAHAM membership while building meaningful connections within our community. Registration for this package provides registration to each of the four meet-ups.

Siloed transactions and workflows can’t handle rising patient costs, staff burnout, and changing regulations — but automation and AI can. When applied correctly, advanced automation and AI can improve patient advocacy, staff satisfaction, and financial outcomes all at once. In this session, we’ll discuss a proven, step-by-step plan to create a connected, proactive financial ecosystem for a positive patient experience.

When planning Epic’s welcome implementation at 25+ locations in SE Michigan, we identified that the wrist-band process (application of paper bands) had to be transformed before we deployed self-service devices in scheduled outpatient areas. Providing patients with a seamless and touchless experience meant less registration ‘touches’: How could we execute a process where check-in is done on the kiosk/tablet, which then triggers a wristband to automatically print to unit and adhered by clinical teams?