The CHAA Preparation Short Course is designed to review key concepts covered in the Certified Healthcare Access Associate (CHAA) exam offered by NAHAM. Through a structured overview of key concepts, participants will strengthen their understanding of core topics related to Patient Access.

The CHAA Preparation Short Course One will focus on teaching Patient Access fundamentals including: revenue cycle, regulatory compliance, resource management, pre-registration and registration.

Join us for an engaging webinar introducing NAHAM’s first-ever Ambulatory AccessKeys, developed by the Industry Standards Committee. This session will provide a comprehensive overview of each AccessKey, including how they are defined, measured, and calculated. Attendees will also be guided through the accompanying User Guide, which highlights best practices to support successful implementation and performance improvement.

The CHAA Preparation Short Course Two focuses on teaching pre-arrival and arrival skill sets including: scheduling, patient check in, customer experience, information systems, patient and family experience.

Join NAHAM for our New Member Networking Series, a quarterly series designed to welcome new members and help you make the most of your NAHAM membership while building meaningful connections within our community. Registration for this package provides registration to each of the four meet-ups.