Join us for this engaging workshop which will teach essential presentation skills for healthcare access professionals. This three-part presentation skills workshop will cover all the essential presentation skills to create compelling content, design an effective presentation, and captivate your audience.

A great presentation does more than share information. It tells a story, engages the audience, and drives key messages home. In this webinar, participants will learn how to transform ideas into well-organized, impactful presentations that are clear and compelling.

Action without direction is wasted effort. Organizations succeed when they have a firm grasp on their internal metrics, but how can you know whether your standards match those of other organizations? NAHAM's AccessKeys®​ are custom made to help Patient Access professionals evaluate and report their successes and identify opportunities for improvement. These non-arbitrary metrics help to define success compared to industry standards.

Creating an effective presentation requires intentional design, audience engagement, and instructional strategies that support learning. In this webinar, participants will explore how to design presentations that are visually appealing, learner-centered, and effective across both in-person and virtual environments.

The One Big Beautiful Bill Act brings new changes for Patient Access teams. This session offers a clear overview of the Act’s goals and a discussion of its impact on the Patient Access field, including topic areas such as financial counseling, self-pay and the uninsured, ambulatory access, and more. Attendees will also participate in an interactive strategy segment, working through real‑world scenarios to identify readiness gaps and develop practical steps their organizations can take now.

Join NAHAM for our New Member Networking Series, a quarterly series designed to welcome new members and help you make the most of your NAHAM membership while building meaningful connections within our community. Registration for this package provides registration to each of the four meet-ups.

This session will explore innovative improvement projects designed to optimize key areas of the revenue cycle and patient access. Topics include enhancing financial assistance, social work, and other write-off programs; streamlining off-shore authorization workflows; improving single case agreement processes; Medicare secondary payor questionnaire process and simplifying complex transplant-related setups. Participants will gain practical strategies for leveraging technology and process innovation to drive efficiency, accuracy, and collaboration across teams within the electronic health record environment.

For the final Presentation Skills workshop session, participants will learn practical techniques to captivate your audience by creating meaningful interaction, maintaining attention, and building a strong presenter presence while delivering a presentation.

When planning Epic’s welcome implementation at 25+ locations in SE Michigan, we identified that the wrist-band process (application of paper bands) had to be transformed before we deployed self-service devices in scheduled outpatient areas. Providing patients with a seamless and touchless experience meant less registration ‘touches’: How could we execute a process where check-in is done on the kiosk/tablet, which then triggers a wristband to automatically print to unit and adhered by clinical teams?